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Job search

Customer Service Consultant - Service Manager with Chinese and English

Top level job

Company profile

Currently we are searching a Service Manager for a new team with our client. If you like the challenges of implementing a brand new project, then this opportunity can be something for you!

The Job

  • Management of implementation of a new service
  • Representing client's priorities and needs
  • Responsibility for all communication between the outsourcing company and their ordering client, building long term relationship with ordering client
  • Setting operational priorities
  • Being in charge of service scope, content and business processes related to it
  • Proactive development of the new service
  • Ensuring that business processes are regularly revised in order to keep high efficiency
  • Proposing improvements and insights to ordering clients
  • Team management

We ask

  • Proficiency in Chinese and English
  • Proven experience in project management (e.g. experience with implementation of projects)
  • Previous experience in Airline business or Customer service is an advantage
  • Customer oriented attitude and positive approach
  • Ability to set priorities
  • Negotiation skills

Our client will only consider applicants with the nationality of one of the EU/EEA countries, and NOT in need of work permit to be arranged.

We offer

  • Above average salary
  • Discounted air tickets
  • Free language courses directly in the company
  • Free use of the fitness center and swimming pool
  • Meal tickets
  • Qualified paid training
  • Working in a friendly and very international team
  • A modern and inviting working environment in the middle of the metropolis of Prague
  • Limited Home Office option is available

Shortlisted candidates (applications that show evidence for native language skills, cover other requirements and EU/EEA nationality or work permit) will be contacted via e-mail within 2 working days. You may message us on our facebook page: Careers in Europe to check your application status.

Direct application link

https://www.careersineurope.eu/index.php/page/vacature/solliciteren/1/id/741861/SiteId/3

Location

Prague

Region

Czech Republic

Publication date

25.01.2019

Contact person (please do not apply through mail, only applications through the apply button will be processed. If the apply-button is missing below, it means the vacancy is closed)

PR Recruitment