Customer Support Consultant - German
· Analyze customer problems to find the best solutions
· Respond to customer queries in a timely and professional manner
· Project a professional company image through phone, chat and email interaction
· Provide customers with product and service information
· Consistently deliver quality customer support
· Prioritize tasks and collaborate with other teams when needed
· Fluency in German, English is not needed
· Excellent communication and soft skills
· Ability to take ownership of customer cases
· Ability to multi task and to make quick decisions
· Ability to work on flexible working hours and weekends shifts
Our client will only consider applicants with the nationality of one of the EU/EEA countries, and NOT in need of work permit to be arranged. If you need a work permit since you do not have a EU/EEA nationality, it is unfortunately not useful to apply.
A competitive start salary with social benefits package that includes; health & life insurance, food voucher, transportation allowance and compliment card. #CustomerService Training, career opportunities,
team building activities, recognition and rewards programs.
Shortlisted candidates (applications that show evidence for language skills required and EU/EEA nationality or work permit) will be contacted via e-mail within 2 working days. If your CV covers the requirements and you do not receive an e-mail from us, you can reach us via online chat at careersinbulgaria.eu.