/_images_upload/_tn_5dedc228ce45aa36.jpg
Careers in Europe
International recruitment for jobs in Europe

All job vacancies
/_images_upload/_tn_b2291fd78c9aa278.jpg
Job seekers
Looking for a job in Europe? Let us find your next job...

Sure, sign me up!
/_images_upload/_tn_9fbf43e66ce69b9a.jpg
Employers
Let us assist you in your pan-European recruitment.

Show me what you can do
https://www.careersineurope.eu
caree3
Job search

Retail Customer Care Specialist - German

Respond now!

Company profile

As a customer service oursourcing company, our client rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. They have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years. With a HQ in the USA, the company employs thousands of professionals spanning 19 countries around the world. In Bulgaria they have 2 office locations in Sofia with over 1000 people and smaller premises in Burgas and Varna.


The Job

Our client is looking for new team members for one of their retail accounts with headquarter in the sunny capital of Bulgaria – Sofia. They are interested in Italian speaking candidates who would like to work with them and support leading global companies.


• Analyze customer inquiries, find the right answer and the best possible solution

• Provide up-to-date information about products and services

• Provide professional customer support via phone, email or chat

• You enjoy dealing with customers

We ask

• Very good knowledge of German (B2+, spoken and written)

• Basic technical knowledge and ability to multitask

• Ability to present complex information in a simple and understandable way

• Very good communication and customer service skills

• The willingness to work in different shifts

Note: Our client will only consider applicants with the nationality (or work permit) of one of the EU/EEA countries, and NOT in need of work permit to be arranged.

We offer

• A good an fast-paced work environment;
• Competitive salary and bonus based on the account performance;
• Excellent social benefits package;
• Provides you a great training;
• Promote-from-within advancement opportunities;
• Employee recognition programs;
• Team Building and social activities, participation in voluntary work, charity causes, etc.;
• Support you with a Buddy system and with a relocation package;
• Good office location;

Shortlisted candidates (applications that show evidence for the relevant language & technical experience required and EU/EEA nationality or work permit) will be contacted via e-mail within 2 working days.

Direct application link

https://www.careersineurope.eu/index.php/page/vacature/solliciteren/1/id/735815/SiteId/3

Location

Sofia

Region

Bulgaria

Contact person (please do not apply through mail, only applications through the apply button will be processed. If the apply-button is missing below, it means the vacancy is closed)

PR Recruitment